100+ 5* Reviews
Our Reviews
What Do Our Customers Say?
At Phair Windows, we’re passionate about customer feedback and we rely on reviews to help us improve our service and offer the best possible experience. Our reputation is built on first-class customer service, valued repeat business, and strong recommendations from our customer base across Leicestershire and the Midlands.
We know how important your home is, and that’s why we ensure that our customers are completely satisfied with every bespoke window and door that we install. But don’t just take our word for it, read what customers have to say about working with us, and find out why we’re the double glazing company you’ve been looking for.
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Customer Reviews
We have achieved and built our reputation from our independent customer reviews.
EXCELLENT Based on 131 reviews alan hutchisonFebruary 18, 2025. Excellent work and great advice. Boris and Jason completed the fitting quick with no mess and balanced a door free of charge. Would defo use again and recommend to family and friends. Vik TailorFebruary 6, 2025. Honest, friendly, reliable and extremely trustworthy... just a few words to describe Phair Windows. We've had some issues with our windows and doors since we moved in to the house a few years ago causing draught. I decided to call Phair Windows based on their Google reviews and I'm so glad I did. Jake came within a day or so to have a look around and instantly provided comfort that the company that fitted the windows and doors had done a good job. He even provided some advice on how to make minor adjustments myself that could help, seemingly taking business away from him but looking for ways to help me save money. On the day they came to do the work, they were so respectful, clean and a pleasure to have around the house. The entire team were knowledgeable and keen to make sure they got the job done to the highest standard. Due to an issue with one of the French doors that they weren't able to fix on the day (hinge related issue), Jake came the next day to refund the money for the door because it wasn't completely fixed. The team did a great job making it slightly better than it was, but even still Jake offered a refund for the price he'd quoted to put right the door (unheard of in any industry). Would I use them again? Absolutely, I've already recommended them to family and friends. Thanks a lot Jake and the team at Phair Windows Graham HurstFebruary 2, 2025. Very efficient and effective. Kept us informed of progress. Came when promised. Overall a very satisfactory job. Chloe HubbardJanuary 29, 2025. Couldn’t be more pleased with my new windows, absolute fantastic job, great price, quick turn around with getting them installed and all the guys have been lovely and kept me updated at all time when needed, couldn’t recommend enough, thanks again guys, Chloe 🙂 Robin WhymanJanuary 28, 2025. Phoned up Monday, Jake arrived Tuesday am to replace broken window handle, took 10 mins. brilliant service, would highly recommend this company. Roisin TearDecember 16, 2024. Perfect experience great organisation and customer service from phair windows. I wanted a new door for 12 years! Put off by everything involved BUT fear not phair took great care of EVERYTHING i cannot stop looking at my new door it's changed my house and made my christmas! Paul ANovember 24, 2024. Phair Windows built me a 3 x 3 conservatory in August 24. From start to finish they were excellent with Tom taking me through all of the options through to Rob ensuring the highest quality of work & attention to detail. The overall quote was extremely competitive compared to other local firms. The level of customer service was great, extending to a last minute upgrade in doors free of charge. Rob wouldn’t leave the job until everyone was 100% happy. Many thanks Rob & team - Paul Ash MistryNovember 23, 2024. 3 windows replaced by Phair and a great service from start to finish. Tom came to my house about a month ago to quote me for the job and what a gent he was. Also a big thanks to Jason, Jake and Tom who did a cracking job replacing the windows. They were respectful, enjoyable to have around the house and cleaned up after themselves as they went along. Communication from the sales team and admin teams was also superb. I’ve got more windows to replace and I’m definitely using Phair again when the time comes. Vicky WellsNovember 1, 2024. We had all windows and a french door installed by Phair Windows at the beginning of October. All the team were lovely, the fitters were professional and courteous, and very friendly. The end result is great and we are very happy. Thanks
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For an easy, free, no-obligation quote on new windows, doors, a new conservatory, or any of our products, give our double glazing experts a call us today. Or, use our online contact form and we’ll in touch as soon as possible.